Terms of service

Welcome to BEMLIS. We’re truly happy you’re here. These Terms of Service explain how our website works and what you agree to when you browse, shop, or place an order with us.

The BEMLIS website and online store (the “Site”) are owned and operated by Bhavya Export Inc., operating as BEMLIS (“BEMLIS”, “we”, “us”, or “our”). By using our Site, you agree to the terms outlined below.

1. Using Our Website

When you shop with BEMLIS, we ask for a few simple things:

  • You must be the age of majority in your province or territory to make a purchase.
  • The information you provide — whether creating an account or placing an order — must be accurate and up to date.
  • From time to time, we may update these Terms. If you continue using our Site after updates are posted, it means you accept those changes.


2. Products and Orders

We do our best to keep everything clear and accurate, but here’s what you should know:

  • All prices are shown in Canadian dollars (CAD) unless clearly stated otherwise at checkout.
  • Product availability, pricing, and descriptions may change without prior notice.
  • In rare situations — such as pricing errors or suspected fraudulent activity — we reserve the right to cancel or refuse an order.
  • Once your order is handed over to the shipping carrier, responsibility for the package transfers to you.
  • All promotional offers, including ‘Buy 3 Get 1 Free,’ are applied to items at their regular retail price and are not valid in conjunction with other sale or discounted pricing unless otherwise expressly stated.

2A. Currency and International Orders

Orders placed on our website are processed in Canadian dollars (CAD) unless another currency is clearly displayed at checkout.

If you are paying in a different currency, your bank or payment provider will handle the conversion using their current exchange rate and may apply additional fees.

International customers are responsible for any customs duties, taxes, or import fees required by their country.

3. Shipping and Delivery

Shipping details, timelines, and related information are outlined in our Shipping Policy, which forms part of these Terms. Delivery timeframes are estimates and may vary depending on location or carrier delays.

4. Returns and Exchanges

Our Return & Exchange Policy, including our First Pair Try-On Guarantee, is part of these Terms. We encourage you to review it carefully to understand eligibility and conditions.

5. Product Warranty

We stand behind the quality of our products. Our Product Warranty covers manufacturing defects as outlined in our warranty policy. It does not cover damage caused by normal wear and tear, misuse, or improper care.

6. Your Account

If you create an account with us, you are responsible for keeping your login details secure. Any activity under your account is your responsibility.

7. Respectful Use of the Site

When using our website, you agree not to:

  • Use it for illegal or unauthorized purposes
  • Attempt to interfere with its security or performance
  • Upload harmful software or malicious code
  • Copy or misuse our content without permission


8. Intellectual Property

Everything you see on the BEMLIS website — including logos, product designs, images, graphics, and written content — belongs to BEMLIS and is protected by law.

You may not copy, reproduce, or distribute any part of our content without written permission.


9. Limitation of Liability

To the extent permitted by law, BEMLIS is not responsible for indirect or unexpected damages related to the use of our website or products.

If any issue arises, our liability will be limited to the amount paid for the specific product in question.


10. Governing Law

These Terms are governed by the laws of Ontario and Canada. Any disputes will be handled through the courts of Ontario.


11. Contact Us

If you have any questions about these Terms, please reach out to us at:

support@bemlis.com

Thank you for choosing BEMLIS. We value your trust and appreciate every order placed with us.